Original Thread: [url]https://www.halowaypoint.com/en-us/forums/84ad72a8b51847978545f685f651fc15/topics/how-mcc-broke-my-xbox---with-video/623f4914-43e3-41c3-8dd8-0a4978924632/posts[/url] I made this post on the 343 forums, but I felt like the Bungie community might like to see this. Very much of a shame to see games I loved when I was younger become worse in the wrong hands. [b]INITIAL COMPLAINTS:[/b] When I purchased the Halo: MC Collection in mid-February, I knew from friends who had owned the game for four months since its release that the game still wasn't working like it should at that point. I was prepared for getting kicked from the occasional game, and taking a while to find a match here and there. Even with their best efforts to explain just how bad it would be, I didn't think it would take as long as it always did to find matches, then kick you from search with your friends, then stall out from searching for a game forcing you to press start and quit from the Dashboard. I didn't think how something as simple as the Emblems it lets you create wouldn't find their way into the first trilogy of games (3/4?) that comes with MCC while in Multiplayer - extremely useful for finding teammates when they shout "there's one-shield next to me!". Callouts just don't work too well when everyone is the same color/style of emblem. Despite these issues and the lack of fleshed out playlists (where is Halo 3 in Team Snipers?), I couldn't help but enjoy the nostalgia of the halo games, as frustrating as it was to navigate them most of the time. When I heard a new update was arriving that would alleviate matchmaking errors, I was excited to hear that so I could jump back in and actually have fun with the game. I most certainly did not expect this game to [u]BREAK MY XBOX ONE[/u] days before the new update released. [b]THE BIG ISSUE:[/b] Yeah. I've had my Xbox One since Destiny released in September and never had a problem with it. Here's what it does now (I included the 10sec power down to show it's not that type of issue): https://www.youtube.com/watch?v=sq7V7L5wZCU In short - not a single app works. Besides Twitch and two games (GTA V & Titanfall), my Xbox fails to launch anything- it has lost complete functionality. Games that currently require updates like Halo: MCC and Destiny won't work (as shown in the later part of the video). The error message reads: Something went wrong. To complete installation, first cancel it. Then try installing again. Even after pressing start over an icon no option to "cancel installation" appears, because everything has already obviously been installed.[i] [b]The best part is - even if I wanted to use Factory Reset to try and fix the problem, I can't access the Settings app to do it.[/b][/i] [b]HOW DID THIS HAPPEN?[/b] When the MCC froze while in the Theater mode in Halo 3 and after waiting several minutes I held down the power button to restart, my xbox became non-functioning upon turning it back on. I suspect that the hard drive became corrupted when this happened, which would explain the error message and why games that need to be updated fail to launch - the HD isn't capable of writing at the moment. [b]WHAT CAN BE DONE?[/b] I went through the whole thing with XB support and I'm sending this guy in for repair after having it for about five months without issues. The guy on the phone said he's never once seen this issue before. If my warranty had expired, I would be screwed right now, but thankfully Microsoft is doing it for free (as they should be). That being said, I still had to go through three weeks with the pre 3.3.15 update version of the game which was awful (but apparently somehow not as bad as when the game launched, as if that's supposed to make me feel better), and now I won't have my xbox for most likely two weeks, and there's a chance I could lose all the progress in my other games (I just beat GTA V after tackling it for months, what an amazing game btw)... I'm not asking for much when I say the free month of gold and ODST would be much appreciated at this point.