Weird. When you open the game for the first time do you remember having a pop up saying that you have pre order items available? Edit: dude above you also just posted saying he has had issues as well. How recent has this happened and have you ever been able to play as ss4 vegeta? I have been and he has always been in my party on missions when I need more guys. But I have not played in the last 3 or so hours. So it might have just been something recent.