Hey! I'm human and makes misstakes. I put 7 shards in the wrong gear. No way to refund it :( sucks.. But ye my misstake. But could we not have a engineer that you can pay a high amount of something and he would take out the shards for you. It would be awesome! Thank you Bungie for a great game :)
Keep reading the comments for more ideas and please add your own!
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You could pay like 50 acendant shards to regret the latest upgrade. Or 50 ascendant to remove a perc(getting shards in refund. The currancy could be anything.