This would be nice but either
1) Create a new character to lvl 20 and move your gear to them.
2) Suck it up and live with your decision
This is a very much Diablo type creation where if you want a different look start over. Period.
*This is the least of this games issues.
English
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Diablo has set character models...
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That is true so since these are more customized at the beginning maybe they will let us change features. Lets just not hope its via Guild Wars 2 way, by currency or real money. Best case by in game items or currency that is within the game.