Sony blatantly stated: We aren't accusing you all of piracy so used games are 100% accessible. We don't require you to be online, and our games will always work offline.
That whole section was a PR GOLDMINE for Sony. It was essentially a Microsoft bashing session and absolutely nobody was upset about it (except Microsoft probably, hahaha).
Basically, Sony came out and said all of the controversial things the Xbox One is doing are BS and the PS4 won't touch any of it.
Can Microsoft take any of it back? Will they? I am not optimistic. They have dug their own grave here. They've invested so much into this that to back out now would make them look ridiculous. It would also make them the internet's bitch as we try to get them to (*gasp*) have better customer policies in the future.
And yet... if they DID take it back, they would get a lot of smugness... but I bet that even with their outrageous price tag people would be converted back to the Xbox One. After that smugness faded, or at least was grown accustomed to, people would realize they changed their policy based on customer feedback and would probably get a lot of loyalty from people. In all honesty, I think that while they won't do it most likely... they really should for the sake of business (since that's all they care about there).
Thoughts on Microsoft's options?
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If Microsoft wants to stand a chance against Sony, they have to. Sony basically forced MS to get rid of their terrible policies.