I started playing when D2 was on Battle net, completed red war, stopped playing for a long while and came back at the tail end of Season 21.
I don't know even a quarter of the things that have happened since. Even with the expansions I own, The First Campaign and All of those very many seasons content are all lost.
We should not have to resort to watching a 4 hour youtube video to know what happened, who this person is, how this person died, etc.
If I had to guess lots of people playing The Final Shape don't even know who Cayde-6 is other than this dude who died, let alone have an emotional connection.
Does anyone know if Bungie has ever said anything about the new player experience or story?
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There's a timeline in the top right corner of the director screen.