I have been trying for almost three weeks to get a response from Bungie about whether my Guardian Games jacket got shipped or not. All I get are the automated messages but the “shipping chart” they give me makes it seem like the jackets have shipped out. I reply like they tell me to but never get a response. I never got a tracking number, so I’m pretty sure my package either never got shipped or got lost. Is anyone else having this issue? I may need to dispute the charge on my card if I don’t get a reply from them soon.
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Unfortunately, the forums are completely separated from the Bungie Store website and are unable to assist you with this issue. All we can do is point you to their [url=https://bungiestore.com/pages/customer-service]customer service page ticket system[/url].