I just recently got the recluse and remembered that I had the "Itsy-Bitsy Spider" ornament. I looked in my inventory and saw that it wasn't there. So I thought to myself that I had unlocked it when I had got it in the first place (when it was available). But it says that I literally don't have the ornament
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Hi there. You can contact us through our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13681]Eververse Missing Item contact form[/url] and we'll be able to look more into this issue.