The problem isnt the puzzle. Its the fact that the puzzle is required to access the new content. Its been almost 26 hours and it hasnt been solved yet.
The puzzle should have been a side activity. Bungie would probably be being praised at this point for it. However when 99% of the player base cant access content they paid for its sours very quickly.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
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