Is there is a fix for this? It happens pretty often, even when I'm standing right next to the box. It opens but nothing is collected. A short time later I can hear the items disappearing.
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I bought two from Cayde right after finishing the campaign. Both were empty. Haven't wasted my glimmer since.
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At least one of every group I get from Cayde is empty, but if that letter from the employee is any indicator Bungie will do nothing about it. I have had two Stash Boxes as well I could never find, they weren't there.