Hey Everyone,
In an effort to drive this issue forward, I wanted to create a poll and display just how many people are having issues receiving their VIP items or starting their Veteran's Tour Quest. I know I'm not the only one, so please help this thread along and give your answer!
Please help me keep this thread alive, I would really like to get this issue resolved and get everyone their items, I feel like I've tried everything to get help from Bungie but we're nearing the 2 month mark since our last update and I wanted to let them know we haven't forgotten and still want our items!
Thanks for the help, hopefully this gets around enough to make a difference.
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Hi BloodyShadow93, We are aware of and investigating an issue that is preventing some players that qualify for the VIP Rewards from access some or all of the reward items and "Veteran's Tour" quest. For more information, please refer to [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13559]The Taken King VIP Rewards and Veteran's Tour Quest FAQ[/url]. Additionally, you may want to refer to the [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13593]VIP Rewards Contact Form[/url].