They should be transparent on this situation and say "Yes we messed up during the development period" any further denying or dodging this type of subject matter would really dig themselves farther down the hole that they already have. By now I think I could die if I we're to fall down the hole that Bungie made.
[spoiler]Either ways it's a loss-loss situation now that I think about it.[/spoiler]
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Agreed. Being honest and open with the community is the best course of action at this point. But most of all, they need to establish an active, ongoing dialogue between Bungie's Development and the Destiny Community. People here on the Bungie.net forums shouldn't have to feel like Bungie Devs look everywhere else and pay more attention to other forums or sites. This is Bungie's own forum, this should be the center focus of their efforts in dealing with the masses.